Smart CRM

IGL SCRM

Reports

Social Post

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Post ID	Post message	Social User	Source	Post Url	Status	Post Date	Department

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Template Name	Template Content
Getting Information	Dear Customer, Kindly share your Business Partner Number or Registered Mobile Number with us to assist you better. Warm Regards, Team IGL
Assist	Dear Customer, Kindly share your contact details with us to assist you better. Warm Regards, Team IGL
Escalation	Dear Customer, We have escalated your complaint to the concerned department. Warm Regards, Team IGL
Connection Installed	Dear Sir, We hope that your connection has been installed. Thank you for being our valued customer. Warm Regards, Team IGL
Closing Message	Dear Sir, We hope that your complaint has been resolved. Thank you for being our valued customer. Warm Regards, Team IGL

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